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  • What information do we collect from people that visit the site?
    While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you or your employer. Personally identifiable information may include, but is not limited to, your name and contact information such as email address and phone number (“Personal Information”). As part of standard operation of the Site, we automatically collect information that your browser sends whenever you visit the Site (“Log Data”). Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, operating system, type of mobile device, the pages of our Site that you visit, the time and date of your visit, page views, the time spent on those pages, and other statistics. We may employ, and/or our third-party tracking utility service provider may employ, software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our Site by informing us what content is effective. These gifs (or other tracking technology) may be included in or associated with emails or other communications that you receive from us (or our partners) in order to help us track your response and interests and to deliver you relevant content and services. For example, they may let us know when you take actions based on the emails that we send. We may tie information gathered by clear gifs or other tracking technology to Personal Information.
  • When do we collect information?
    We collect information from you when you navigate the Site, register on the Site, subscribe to a newsletter, respond to a survey, fill out a form, open a support ticket, provide us with feedback on our products or services, or otherwise enter information on the Site.
  • How do we use your information?
    We may use any information we collect from you, including Personal Information, in the following ways: To provide information and services to you; To respond to your requests; To personalize your experience and to allow us to deliver the type of content and services in which you are most interested; To improve our website; To allow us to better service you in responding to your customer service requests; To send periodic emails regarding our services; To follow up with you after correspondence (live chat, email or phone inquiries); In any other way we may describe to you when you provide the information; In any other way to which you consent.
  • How do we protect your information?
    We have implemented and will maintain commercially reasonable security measures designed to protect your Personal Information under our control from unauthorized access, use, alteration and disclosure. Please be aware that no security measures are perfect or impenetrable. Although we do our best to protect your Personal Information, we cannot guarantee its security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. We may use third-party service providers that provide hosting, data storage, support, analytics, and other services pursuant to standard terms and conditions that may be nonnegotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their systems, or they have a general reputation for applying such measures. We will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies. We may transfer your information to, or maintain it on, computers located outside of your state or country, in a location having laws that are less protective of your privacy. If you are located outside the United States and choose to provide information to us, be advised that Waypoint is located in the United States and processes your information in the United States. By using the Site under this policy, you consent to the transfer of your information to the United States.
  • Do we use "Cookies"?
    Yes. Cookies are small files that are stored by your Web browser on your computer or device’s hard drive when you access the Site. Cookies enable the Site’s or our service providers’ systems to recognize your browser and capture and remember certain information. We use cookies for a variety of purposes in order to improve your online experience, for analytics, and for marketing. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better user experiences and tools in the future. We may also use cookies in connection with third-party services to run analytics on our Site, including Google Analytics. For more information about how Google Analytics collects and processes data, click here: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, you may not be able to access all portions or features of the Site.
  • Third Party Disclosure
    We may disclose information, including Personal Information, that we collect or you provide: To fulfill the purposes for which you provide it; In any other way we may describe to you when you provide the information; In any other way to which you consent; To current or future Waypoint subsidiaries or affiliates; To contractors, service providers, professional advisers and other third parties we use to support our business; To a buyer or other successor in the event of any change in ownership or control of Waypoint, whether by merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our business, assets or stock (including in connection with any bankruptcy or similar proceeding); To comply with any court order, law, or legal process, including to respond to any government or regulatory request; and If we believe disclosure is necessary or appropriate to enforce or apply our terms of use and other agreements or to protect the rights, property, or safety of us or any third party. We may disclose aggregated information and other non-personally identifiable information to third parties without restriction
  • Third Party Links
    The Site may make available links to other websites or services. When you click on such links, you may leave our Site. The fact that we link to a third party website or service is not an endorsement, authorization, or representation that we are affiliated with that third party. WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, OR ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD REVIEW THEIR PRIVACY POLICIES TO LEARN MORE.
  • Social Media Widgets
    Our Site may include social media features, such as the Facebook “like” button, and widgets, such as the “share this” button. These features may collect your Personal Information and track your use of the Site. These social media features are either hosted by a third party or hosted directly on our Site. By using these tools, you acknowledge that some information from your social media services may be transmitted to us and therefore is covered by this policy and that some information may be shared with third party services and would therefore be governed by their privacy policies.
  • Children
    The Site is not intended for children under the age of 13, therefore Waypoint does not knowingly acquire or receive Personal Information from children under the age of 13. If we learn that any user of our Site is under the age of 13, we will take appropriate steps to remove that user’s information from our database and will restrict that individual from future access to the Site.
  • Email policies
    We may send you email if we have collected your email address. We will give you the ability to opt out of marketing-related emails by clicking on a link at the bottom of each such email. In some of our communications, we use tracking means, to tell us when an email is opened or a “click-through URL” linked to content on the Site. We track this data to help us measure the effectiveness of our customer communications.
  • Contact Us
    Please contact us if you have any questions or comments about our privacy practices or this policy. You can reach us online at, or by mail at: Waypoint Building Group, Inc. PO Box 472439 San Francisco, CA 94147 Attention: Privacy Officer
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